Required Permissions

For the SailPoint Identity Governance SaaS connector for ServiceNow to work smoothly, you must ensure that all the accesses (read, create, update, and allow access to the following tables through Web Services) have been provided.

User [sys_user]
Group [sys_user_group]
Group Member [sys_user_grmember]
User Role [sys_user_has_role] (This is required for multiple group objects.)

Complete the following to provide the application access:

Select the Global scope in ServiceNow.
Go to System Definition > Tables.
Search for the table using the label or name.
Select the table and scroll to Application Access.
Select the options for Can read, Can create, Can update, and Allow Access to this table via web services.
Select Update and save the table.

For Activity Insights

An administrator requires the following additional permission to utilize the Activity Insights:

Scope	Description
Task [task]	Read access on task table.

For more information on configuring Activity Insights, refer to Activity Insights Settings.

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Required Permissions

For Activity Insights

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