Prerequisites

The SailPoint Identity Governance SaaS connector for ServiceNow is certified and published on the ServiceNow Application store. You can directly install it from the store and begin using it.
You must install the SailPoint Identity Governance connector for ServiceNow from the ServiceNow Application store. Go to the ServiceNow Application Store > Search for the SailPoint Identity Governance connector.
You must assign the x_sapo_iiq_connect.admin role to the Service Account of the SailPoint Identity Governance SaaS connector for ServiceNow.

Note
The Service Account is the account that is used during source configuration to connect to the managed system.

x_sapo_iiq_connect.admin is required for both Basic and OAuth2. The Service Account user should create the OAuth Client.
On the Table API or Import Set API table, if REST API ACL is enabled, make sure to add the snc_platform_rest_api_access role to the x_sapo_iiq_connect.admin role.
sn_aia_admin is required to create, read, update, and delete ServiceNow Agents.
sn_aia_viewer is required to read ServiceNow Agents.

For more information on creating an ACL, refer to ServiceNow: Create an ACL rule.

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Prerequisites

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