OAuth 2.0 Authentication

Configure OAuth 2.0 authentication to secure your connection to the source. The connector supports both Client Credentials and Refresh Token for grant types when you use OAuth 2.0.

To configure your source with OAuth 2.0 authentication, complete the following:

1. Enter the Host URL for the ServiceNow instance that is used for communication.

2. Select OAuth 2.0 as the authentication type.

3. Select Client Credentials or Refresh Token from the Grant Type dropdown.

   Client Credentials

   

   Note

   • The Okta External OIDC Provider in ServiceNow is supported with the Client Credentials Grant Type.

   • To configure OAuth 2.0 in the SailPoint Identity Governance connector, an OAuth 2.0 Token URL, Client ID, and Client Secret are required. The OAuth 2.0 Token URL, Client ID, and Client Secret are specific to the Okta instance that is configured in ServiceNow as an External OIDC Provider.

   • For configuration in ServiceNow, refer to Product Documentation | ServiceNow.
     

   1. Enter the Oauth 2.0 Token URL.

      For example, if you use the Okta External OIDC Provider:

      {yourOktaDomain.com}/oauth2/{authorizationServerId}/v1/token

      For example, if you use the Inbound client credentials grant type by ServiceNow:

      https://instancename.service-now.com/oauth_token.do

   2. Enter the Client ID and Client Secret.

   3. Select Save.

   Refresh Token

   

   Note
   To configure OAuth 2.0 in the SailPoint Identity Governance connector, a Client ID, Client Secret, and Refresh Token are required. The Client ID, Client Secret, and Refresh Token are specific to the ServiceNow instance and configured while enabling OAuth 2.0 in your ServiceNow instance. Contact your ServiceNow Administrator to obtain the Client ID, Client Secret, and Refresh Token.

   1. Enter the Client ID and Client Secret.

   2. Enter the Refresh Token. For more information on creating an OAuth 2.0 profile on your ServiceNow instance, refer to ServiceNow: Create an endpoint for clients to access instance.

      To create a refresh token, use the following cURL command:

      Copy

      $ curl -d "grant_type=password&client_id=be3aeb583ace210011c15b24a43e25d8
      &client_secret=client_password
      &username=admin&password=admin"
      POST https://instancename.service-now.com/oauth_token.do

   For more information on token generation, refer to ServiceNow: OAuth API request parameter.

   3. Select Save.