Account Attributes
The following is a list of account attributes:
sys_id
The unique ID generated by system for the user.
user_name
The user's name.
groups
The list of groups the user belongs to.
roles
The list of the user's roles.
first_name
The user's first name.
last_name
The user's last name.
middle_name
The user's middle name.
email
The user's email ID.
department
The user's department name.
title
The user's title or designation.
phone
The user's phone number.
calendar_integration
Indicates if change requests assigned to the user are sent to their Outlook calendar.
sys_class_name
The user's class name.
company
The user's company.
cost_center
The user's cost center.
sys_created_on
The date this user was created in ServiceNow.
sys_created_by
The administrator who created the user in ServiceNow.
active
Indicates if the user account has been staged for use.
building
The user's building .
city
The user's city.
country
The user's country.
location
The user's location.
manager
The user's manager.
manager.id
The user's manager's ID.
name
The user's name.
password_needs_reset
Indicates if the user will be prompted to change their password at their next login session.
default_perspective
The user's default perspective.
sys_domain
The user's domain.
employee_number
The user's employee number.
failed_attempts
A tally of the number of failed attempts.
gender
The user's gender.
home_phone
The user's home phone number.
ldap_server
Identifies which LDAP server authenticates the user if there are there are multiple LDAP servers.
preferred_language
The user's spoken language.
last_login
The user's last login date.
last_login_time
The user's last login tim.
locked_out
Indicates if the user account is locked.
mobile_phone
The user's mobile number.
notification
Indicates if the system should notify the user of any changes made to their account.
schedule
The user's schedule.
state
The user's state.
source
Identifies whether LDAP is used to validate a user. If the Source field starts with 'ldap', then the user is validated via LDAP. If the Source field does not start with 'ldap', then the password on the user record is used to validate the user when they log in.
street
The user's street.
time_format
The user's selected time format.
time_zone
The user's timezone.
sys_updated_on
The timestamp for the user account's most recent update.
sys_updated_by
The user that made the most recent update to the user account.
sys_mod_count
A tally of the number of updates made to the user accountt.
vip
Indicates if the user is a VIP.
zip
The user's ZIP or postal code.