Create Account Provisioning Policy

Prerequisites

  • Purchase of the Provisioning feature

  • Services engagement to implement the feature for your environment

Create Profile/ Provisioning Policy

New accounts are provisioned based on the way the attributes are mapped on the Create Profile page. This page is also referred to as the provisioning policy. You can create profile based on the SCIM 2.0 compliant server.

For the SCIM 2.0 SaaS source, provisioning operation succeeds in the case of updating the attribute value as a blank value.

The SCIM2.0 SaaS source performs provisioning successfully after access token regeneration.

The SCIM 2.0 SaaS source correctly encodes the JSON during provisioning operations with special characters.

Caution
The SCIM 2.0 SaaS source provides the default Create Profile as illustrative purpose. However, SailPoint recommends that you work with Services to define a Create Profile specific to your company's needs.

The following generators create required information for a new ServiceNow account. You may need to edit the contents.

Account Attribute

Generator

Description

userName

Disable

The user's unique name.

name.givenName

Identity Attribute

The user's first name.

name.familyName

Identity Attribute

The user's last name.

emails.work.primary

Identity Attribute

The user's primary work email address.

phoneNumbers.work.primary

Disable

The user's primary work phone number.

employeeNumber

Disable

The user's employee identifier.

costCenter

Disable

Cost center associated with the user.

organization

Disable

The user's organization.

division

Disable

The user's division.

department

Disable

The user's department.

manager.value

Disable

The user's manager's SCIM resource ID.

manager.displayName

Disable

The user's manager's display name.