# Integrating SailPoint with Vtiger

Vtiger is a customer relationship management platform that helps organizations manage sales, marketing, and customer support processes. It provides modules like Users, Roles, Accounts, Contacts and more. This document provides instructions to configure a new direct connection to a Vtiger source. For a reference to the terminology specific to SailPoint products, refer to [Source and Connector Definitions](<https://documentation.sailpoint.com/saas/help/sources/index.html#source-and-connector-definitions>).

> [!NOTE]
>
> To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the [SaaS Release Notes](<https://community.sailpoint.com/release-notes/saas>) page.

## Supported Features

The Vtiger connector supports the following:

### Account Management

- Aggregate Users

### Entitlement Management

- Aggregate Roles

> [!IMPORTANT]
>
> Quick Compliance connectors have the following manual aggregation limits within a 24-hour period:
>
> - **Organization Admins**: Limited to 3 manual account or entitlement aggregations per day per source. This limit is cumulative across all admins in the organization.
> - **Regular Users**: Limited to 1 manual account or entitlement aggregation per day per source.
>
> These limits ensure that individual compliance statuses are kept up to date while maintaining continuous compliance monitoring. If you need to run additional aggregations beyond these limits, contact SailPoint Support.

## Prerequisites

Ensure the following prerequisites are met before proceeding with the configuration:

1. Log in to your Vtiger CRM instance as an Administrator.
2. Select **My Preferences** by clicking on your profile icon.
3. Locate the Username under the **User Information** section.
4. Scroll down to find the **Access Key** field, which contains your **API key** used for integrations.
5. In the connector configuration, use the Username and Access Key values obtained in the previous steps.