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Supported Features

IdentityIQ for Zendesk Service Desk supports the following features:

Creating ticket of types Incident for all account provisioning.
Syncing ticket status between the two systems.
Retry Mechanism for Create Ticket request failure.

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint's official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.