Overview

The Rest based integration between SailPoint and IdentityIQ for Zendesk Service Desk system enables customers to create incident type of ticket in IdentityIQ for Zendesk Service Desk system for the configured operations (for example, creating account, removing /deleting access and other operations) using rest APIs. The seamless integration of SailPoint IdentityIQ for Zendesk Service Desk system eliminates the need to build and maintain a custom integration and reduces time-to-deployment.

Note
The Zendesk Service Desk must be configured using backend and would require SailPoint Services hours. For more information, contact the SailPoint Customer Success Manager.