Integrating IdentityIQ with the ServiceNow Service Catalog Application

Revised Date: 04 June 2024

This is an integration and requires additional licensing or subscriptions to utilize it. For more information, contact your customer success manager.


IdentityIQ connector information is now available as online help and PDF. The online help describes the latest updates for the connector.

To find documents related to a specific version of IdentityIQ, refer to the Supported Connectors for IdentityIQ page on Compass.

Configuration details for connectors may vary not only by release version but also by patch version. Be sure to refer to the correct documentation for your specific release and patch level.

The ServiceNow Portal Integration for IdentityIQ enables you to easily add and remove access from ServiceNow accounts. The account information available in ServiceNow is correlated to an identity in IdentityIQ. You can view the roles and access profiles associated with the identity and use them to manage access.

The ServiceNow Service Portal Integration for Identity Security Cloud and IdentityIQ are separate ServiceNow apps available in the ServiceNow store. For more information about requesting SailPoint apps from the ServiceNow Store, refer to Requesting SailPoint App from the ServiceNow Store.