Default Approval Definitions
Perform the following steps to set up generic approvals.
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Go to SailPoint IdentityIQ for Service Catalog > Approval Rules and create two records:
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SailPoint IIQ Owner Approval with the IdentityIQ Owner approval type
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SailPoint ServiceNow Manager Approval with ServiceNow Manager approval type.
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Add the following to the description text:
Generic Rule provided by SailPoint
Configure as per your business requirements
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Go to SailPoint IdentityIQ for Service Catalog > Approval Definitions and create four records:
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Two for the Role Access Object Type with the name SAILPOINT DEFAULT ROLE DEFINITION.
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Two for the Entitlement Access Object Type with the name SAILPOINT DEFAULT ENTITLEMENT DEFINITION.
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Set the order for the SailPoint ServiceNow Manager Approval to 100.
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Set the order for the IdentityIQ Owner to 200.
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To enable generic approvals, go to the SailPoint IdentityIQ for Service Catalog > Setup and enable the option for Generic Approval Definition Enabled (Applicable if Configurable Approvals selected for Approval Flow).