Importing User Details from HP Service Manager (MicroFocus) to IdentityIQ
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Navigate to application definition and click on Add New Application button.
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Enter the application name in the Name field and select the owner.
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Select the application type as DelimitedFile.
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Mention the File Path details under the Configuration tab and list the column names under the Columns section in the same order as that present in the export.csv file.
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Insert the value as ‘,’ in the Delimiter field.
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Under the Schema tab click on Discover SchemaAttributes and mention Identity attribute as Contact Name.
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Click on Preview and Save the application.
Note
For more information on correlating the users on HP Service Manager with identities on IdentityIQ, rfer to the Delimited File guide.