
	You are here:

Supported Features

IdentityIQ for Service Desk supports the following features:

Creating ticket for all provisioning operations
Syncing ticket status between the two systems
Retry Mechanism for Create Ticket request failure
Retry Mechanism for Check Ticket status failure
Sending attachments with tickets

The supported operations for ServiceNow Service Desk Integration Module:

List
View
Create
Edit/ Update
Delete

Documentation Feedback

Feedback is provided as an informational resource only and does not form part of SailPoint's official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.