Integrating IT Service Management Infrastructure Modules with SailPoint

Revised Date: 18 December 2024

Note

IdentityIQ connector information is now available as online help and PDF. The online help describes the latest updates for the connector.

To find documents related to a specific version of IdentityIQ, refer to the Supported Connectors for IdentityIQ page on Compass.

Configuration details for connectors may vary not only by release version but also by patch version. Be sure to refer to the correct documentation for your specific release and patch level.

SailPoint IT Service Management Infrastructure Modules deliver extended value from standard IdentityIQ deployments. SailPoint is committed to providing design, configuration, troubleshooting and best practice information to deploy and maintain strategic integrations. SailPoint has modified the structure of this document to aid customers and partner deployments. The focus of this document is product configuration and integration. For more details on design, troubleshooting and deployment best practices, refer to the Connector and Integration Deployment Center in Compass, SailPoint’s Online customer portal.

This document provides a guide to the integration between the Service Management Infrastructure Modules and IdentityIQ:

This document is intended for the above products and IdentityIQ System Administrators and assumes an advance level of technical knowledge.

Feedback is provided as an informational resource only and does not form part of SailPoint's official product documentation. SailPoint does not warrant or make any guarantees about the feedback (including without limitation as to its accuracy, relevance, or reliability). All feedback is subject to the terms set forth at https://developer.sailpoint.com/discuss/tos.


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Integrating IT Service Management Infrastructure Modules with SailPoint

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