Support of the Exponential Backoff Retryable Mechanism

By default, the connector handles the following retryable error messages:

  • Request rate higher than configured

  • Quota exceeded

  • Rate limit exceeded

You can configure additional error messages using the following entry key:

Copy 
<entry key="connectorRetryableErrors">
  <value>
    <List>
      <String>Error message 1</String>
      <String>Error message 2</String>
    </List>
  </value>
</entry>

Use the REST API to configure the following attributes to set the amount of time the connector should wait before retying the provisioning operation:

Note
For more information on SailPoint's REST APIs, refer to Best Practices: REST API Authentication and REST API - Update Source (Partial) in the SailPoint Developer Community.

  • Key – connector_waitBeforeProvisioningRetry

  • Value – Time in seconds. For example you can use 5