# Troubleshooting

If you encounter any of the following issues or errors, SailPoint recommends that you follow the guidance provided below to resolve the error before contacting SailPoint Support.

For issues or errors that are not addressed in this connector guide, refer to the following resources for troubleshooting information:

- [SailPoint Identity Services Documentation](<https://documentation.sailpoint.com/saas/help/index.html>)
- [SailPoint Support Knowledge Base](<https://support.sailpoint.com/csm?id=kb_view2&amp;kb_id=05ff44289f011200550bf7b6077fcfa3>)
- [SailPoint Developer Community](<https://developer.sailpoint.com/>)

## CorePass missing Safes Permissions

For the latest information on required Safes Permissions for CorePass, refer to the *Migrate to the IGA platform* section in [SCIM support actions](<https://docs.cyberark.com/Product-Doc/OnlineHelp/PAS/Latest/en/Content/Privilege Cloud/PrivCloud-SCIM-functionality.htm?tocpath=Administrator%7CIntegrate with an IGA platform using SCIM%7C_____3>).