Troubleshooting
If you encounter any of the following issues or errors, SailPoint recommends that you follow the guidance provided below to resolve the error before contacting SailPoint Support.
Any attributes added to "customUserObjectMapping" with a value containing the keyword "amount" are not provisioned correctly
For example:
Copy
"requisition-approval-limit": {
"amount": 999999999,
"currency": {
"code": "USD"
}Resolution: Add the attributes that contain the "amount" value to the attrsToExcludeCurrencyCode entry to skip them during provisioning. The following example shows the entry to skip the requisition-approval-limit and expense-approval-limit that contain values with the amount keyword (as show in the first example).
Add the entry using the
In the body of the PATCH, use the form-data as follows:
-
Key:
attrsToExcludeCurrencyCode -
Value:
requisition-approval-limit,expense-approval-limit