Integrating SailPoint with BMC Remedyforce
Revised Date: 27 June 2024
The SailPoint BMC Remedyforce
SailPoint's BMC Remedyforce and BMC Helix
If you have user accounts in BMC Remedyforce that you want to load into Identity Security Cloud, you can create a direct connect source for BMC Remedyforce and load that data into your system. To manage that data, either create an identity profile based on the source or verify that the accounts you load are correlated to an existing identity. For more information about identity profiles and correlation, refer to SailPoint Identity Services.
Note
To configure a BMC Remedyforce source for provisioning, follow the instructions in this guide. If further assistance is required, you may work with Support.
Note
To view the latest features, enhancements, or fixes, refer to the SaaS Release Notes page.