Integrating SailPoint with BMC Helix Remedyforce Service Desk

Revised Date: 26 February 2024

SailPoint's BMC Helix Remedyforce Service Desk connector integrates with BMC Helix Remedyforce for service to bring the BMC Helix Remedyforce experience to SailPoint's platform where the users can raise and track service desk tickets to their logical closure from the platform itself.

Currently, the BMC Helix Remedyforce Service Desk Integration supports only Service Request ticket type.

To view the latest features, enhancements, or fixes, refer to the SaaS Release Notes page.