Integrating SailPoint with BMC Helix Remedyforce Service Desk

Revised Date: 08 December 2022

SailPoint's BMC Helix Remedyforce Service Desk connector integrates with BMC Helix Remedyforce for service to bring the BMC Helix Remedyforce experience to SailPoint's platform where the users can raise and track service desk tickets to their logical closure from the platform itself.

Currently, the BMC Helix Remedyforce Service Desk Integration supports only Service Request ticket type.

Note
To view the latest features, enhancements, or fixes, see the SaaS Release Notes page.