Integrating SailPoint with BMC Helix Remedyforce Service Desk

Revised Date: 26 December 2024

Note
This is an integration and requires additional licensing or subscriptions to utilize it. For more information, contact your customer success manager.

SailPoint's BMC Helix Remedyforce Service Desk connector integrates with BMC Helix Remedyforce for service to bring the BMC Helix Remedyforce experience to SailPoint's platform where the users can raise and track service desk tickets to their logical closure from the platform itself.

Note
Currently, the BMC Helix Remedyforce Service Desk Integration supports only Service Request ticket type.

Note
To view the latest features, enhancements, and fixes for all SaaS connectors, refer to the SaaS Release Notes page.

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Integrating SailPoint with BMC Helix Remedyforce Service Desk

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