Creating Atlassian Data Center Jira Service Desk Integration Module in SailPoint

The Atlassian Data Center Jira Service Desk Integration Module helps to perform effective and efficient service management for Identity Security Cloud services offered to the organization in the Atlassian Data Center Jira Service Management system and enables customers to create and manage service request, incident, and change request.

You can integrate a SailPoint source with an Atlassian Data Center Jira Service Management system for access request and monitor it.

To create an integration, on the Service Desk Integrations page:

  1. Go to Admin > Connections > Service Desk.

  2. Select Create.