Create Ticket Advanced Properties

Select View Advanced Properties to add other details of the ticket.

Enter the Resource used for the request ticket. This is the ticket creation REST endpoint. Do not provide the base URL in the value as it will be appended to this endpoint value. Enter only the remaining endpoint URL. For example, /rest/servicedeskapi/request.
Enter the Response Element for the request ticket. This value is the JSON path expression that provides information about where to find a ticket number. For example, issueKey.

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Create Ticket Advanced Properties

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