Enable Connector Logging

This topic provides the steps needed to enable logging on SailPoint using REST APIs.

Note
The examples provided may not match your configuration. Use the logging levels and logging classes reference at the bottom of the topic to configure your API responses to match your connector.

This process is broken up into four steps:

Identify the Virtual Appliance (VA) cluster on which you want to enable logging.
Get the logging configuration for the existing VA cluster.
Update the VA cluster to enable logging levels.
Observe logging changes to the logging levels.

Identify the Virtual Appliance Cluster

Select the VA on which you need to enable logging using REST API. If you already know the VA application's id, proceed to Get the Logging Configuration.

Make the following call to the REST API to return a list of available VA clusters:

GET /beta/managed-clusters

The REST API returns a response that looks similar to the following:

Copy

[
    {
        "id": "2c9180866166b5b0016167c32ef31a66",
        "name": "Development Cluster",
        "description": "Development Cluster",
        "clientType": "CCG",
        "ccgVersion": "373_535_70.2.0",
        "pinnedConfig": true,
        "logConfiguration": null
    },
    {
        "id": "2c9180846a93ce60016ab29f039944de",
        "name": "Cloud Cluster",
        "description": "Cloud Cluster",
        "clientType": "CCG",
        "ccgVersion": "373_535_70.2.0",
        "pinnedConfig": true,
        "logConfiguration": {
            "clientId": null,
            "durationMinutes": 60,
            "expiration": "2020-12-15T19:13:36.079Z",
            "rootLevel": "DEBUG",
            "logLevels": {
                "sailpoint.connector.ADLDAPConnector": "DEBUG"
            }
        }
    }
]

Note
The previous example code shows two VA clusters. One VA cluster has a log configuration and the other doesn't (refer to the logConfiguration value in each returned VA cluster). This is because one of the clusters already has logging enabled. This is just an example configuration, and your environment may not have logging enabled on a cluster.

Identify the VA cluster that you want to enable logging on by its name or description and record its id attribute.

Get the Logging Configuration

Get your selected VA's cluster logging configuration and identify the values you need to update.

Make the following call to the REST API to return the VA cluster's logging configuration. Replace {id} with the VA cluster's id attribute value recorded earlier.

GET /beta/managed-clusters/{id}/log-config
- If the VA doesn't have a logging configuration currently set, it returns 204 No Content as a response.
- If the VA has an existing logging configuration, it returns something similar to the following:
  Copy
```
{
    "clientId": null,
    "durationMinutes": 60,
    "expiration": "2020-12-15T19:13:36.079Z",
    "rootLevel": "DEBUG",
    "logLevels": {
        "sailpoint.connector.ADLDAPConnector": "DEBUG"
    }
}
```
  You'll need to configure the following information in the response:
  - durationMinutes is the number of minutes logging should remain enabled.
  - rootLevel is the default level for all logs. For more information, refer to Logging Levels.
  - logLevels is a map object with logging classes as keys and logging levels as values.
    - For keys, refer to Logging Classes for commonly used logging classes.
    - For a list of available values, refer to Logging Levels.

Update Logging Configuration

Update the VA cluster configuration returned by the REST API to update the logging settings as needed.

Make the following call to the REST API to update the VA cluster's logging configuration. Replace {id} with the VA cluster's id attribute value recorded earlier.

PUT /beta/managed-clusters/{id}/log-config
Submit your configuration changes to the REST API in a JSON body.
- If the VA cluster did not already have a logging configuration and you received a 204 No Content error, you can create a new one.
- If the VA returned a configuration, you can edit it to include the changes.
The JSON body should be as follows:
Copy
```
{
    "durationMinutes": 60,
    "rootLevel": "DEBUG",
    "logLevels": {
        "sailpoint.connector.ADLDAPConnector": "DEBUG"
    }
}
```
Consider the following as you edit the JSON:
- durationMinutes is the number of minutes logging should remain enabled.
- rootLevel is the default level for all logs. For more information, refer to Logging Levels.
- logLevels is a map object with logging classes as keys and logging levels as values.
  - For keys, refer to Logging Classes for commonly used logging classes.
  - For a list of available values, refer to Logging Levels.
If the update was successful, the REST API should return a response similar to the following:
Copy
```
{
    "clientId": null,
    "durationMinutes": 60,
    "expiration": "2020-12-15T19:13:36.079Z",
    "rootLevel": "DEBUG",
    "logLevels": {
        "sailpoint.connector.ADLDAPConnector": "DEBUG"
    }
}
```

Observe Logging Changes

Approximately five minutes after you update the configuration, the VA cluster starts generating log files you can review. You can view the log files in ccg.log.

References

The tables in this reference section list information that can be helpful when creating the JSON body you'll use to configure the VA cluster's configuration file.

Logging Levels

Logging Level	Description
ERROR	Designates error events that might still allow the connector to continue.
WARN	Designates potentially harmful situations.
INFO	Designates information messages that highlight process at a coarse-grain level.
DEBUG	Very verbose. Fine grain logging levels used for development and debugging.
TRACE	Most verbose. Finer grain logging levels than debugging.

Logging Classes

Connector	Logging Class
Active Directory	sailpoint.connector.ADLDAPConnector sailpoint.connector.LDAPConnector
AIX	openconnector.connector.unix.AIXConnector openconnector.connector.unix.UnixConnector
Amazon Web Services	logger.aws.name=openconnector.connector.aws logger.aws.level=trace logger.aws.additivity = false logger.aws.appenderRef.rolling.ref = STDOUT
Atlassian Suite Cloud	sailpoint.connector.OpenConnectorAdapter openconnector.connector.atlassian.AtlassianConnector
Atlassian Data Center	sailpoint.connector.OpenConnectorAdapter openconnector.connector.atlassian.AtlassianDataCenterConnector
Microsoft Entra ID	sailpoint.connector.AzureADConnector
Box	openconnector.connector.BoxNetConnector sailpoint.connector.OpenConnectorAdapter
Cerner	openconnector.connector.CernerConnector sailpoint.connector.OpenConnectorAdapter
Delimited File	logger.DelimitedFileConnector.name = sailpoint.connector.DelimitedFileConnector logger.DelimitedFileConnector.level = debug logger.DelimitedFileConnector.additivity = false logger.DelimitedFileConnector.appenderRef.rolling.ref = STDOUT
Dropbox	openconnector.connector.DropBoxConnector sailpoint.connector.OpenConnectorAdapter
Epic	openconnector.connector.EPICConnector sailpoint.connector.OpenConnectorAdapter
GE Centricity	openconnector.connector.GECentricity sailpoint.connector.OpenConnectorAdapter
Google Apps / G Suite	openconnector.connector.GoogleAppsDirect sailpoint.connector.OpenConnectorAdapter
IBM i	openconnector.connector.IBMiConnector
Lotus Domino	sailpoint.connector.LotusDomino
JDBC	sailpoint.connector.JDBCConnector
Sun One LDAP	sailpoint.connector.LDAPConnector
Linux	openconnector.connector.unix.LinuxConnector sailpoint.connector.OpenConnectorAdapter sailpoint.connector.UnixConnector
Microsoft Office365	sailpoint.connector.Office365Connector
Microsoft SQL Server	sailpoint.connector.mssql.serviceimpl.MSSQLServerConnectorV2
Okta	logger.openconnector.name = openconnector.connector.okta.OktaConnector logger.openconnector.level = debug logger.openconnector.additivity = false logger.openconnector.appenderRef.rolling.ref = STDOUT
Oracle Database	sailpoint.connector.OracleDBConnector sailpoint.connector.JDBCConnector
Oracle E-Business	sailpoint.connector.OracleEBSConnector sailpoint.connector.JDBCConnector
Oracle Fusion HCM	openconnector.connector.oraclefusionhcm.OracleFusionHCMConnector sailpoint.connector.OpenConnectorAdapter
Oracle HRMS	sailpoint.connector.OracleAppsHRMSConnector sailpoint.connector.JDBCConnector
Oracle Netsuite	openconnector.connector.netsuite.NetsuiteConnector
PeopleSoft ERP	openconnector.connector.PeopleSoftConnector sailpoint.connector.OpenConnectorAdapter
PeopleSoft HRMS	sailpoint.connector.PeopleSoftHRMSConnector
RemedyForce	sailpoint.connector.ForceConnector
RSA Authentication Manager	openconnector.connector.RSAConnector openconnector.connector.rsa.RSAHTTPClient sailpoint.connector.OpenConnectorAdapter
Salesforce	sailpoint.connector.ForceConnector
SAP Concur	openconnector.connector.sapconcur.SAPConcurConnector
SAP - Direct	sailpoint.connector.SAPConnector sailpoint.connector.SAPInternalConnector
SAP GRC	logger.SAPGRCConnector.name = sailpoint.connector.sapgrc logger.SAPGRCConnector.level = debug logger.SAPGRCConnector.additivity = false logger.SAPGRCConnector.appenderRef.rolling.ref = STDOUT
SAP HR/HCM	sailpoint.connector.SAPHRConnector
SCIM 1.1	openconnector.connector.SCIMConnector sailpoint.connector.OpenConnectorAdapter
SCIM 2.0	openconnector.connector.scim2.SCIM2Connector sailpoint.connector.OpenConnectorAdapter
ServiceNow	openconnector.connector.servicenow.ServiceNowConnector openconnector.connector.servicenow.ServiceNowRestClient sailpoint.connector.OpenConnectorAdapter
ServiceNow Service Desk Integration	openconnector.connector.servicedesk.ServiceNowServiceDeskConnector sailpoint.connector.OpenConnectorAdapter
Siebel	openconnector.connector.SiebelConnector sailpoint.connector.OpenConnectorAdapter
Snowflake	openconnector.connector.snowflake.SnowflakeConnector sailpoint.connector.OpenConnectorAdapter
Solaris	openconnector.connector.unix.SolarisConnector openconnector.connector.unix.UnixConnector sailpoint.connector.OpenConnectorAdapter
SuccessFactors	sailpoint.connector.SuccessFactorsConnector
Sybase	sailpoint.connector.SybaseDirectConnector sailpoint.connector.JDBCConnector
Webex	openconnector.connector.Webex sailpoint.connector.OpenConnectorAdapter
Workday	openconnector.connector.WorkDay sailpoint.connector.OpenConnectorAdapter
Workday Accounts	openconnector.connector.workdayaccounts openconnector.connector.workdayaccounts.WorkdayAccountsConnector sailpoint.connector.OpenConnectorAdapter
Web Services	sailpoint.connector.WebServices
XML	openconnector.connector.XMLConnector sailpoint.connector.OpenConnectorAdapter
Yammer	openconnector.connector.YammerConnector sailpoint.connector.OpenConnectorAdapter
Zoom	openconnector.connector.zoom.ZoomConnector sailpoint.connector.OpenConnectorAdapter

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